Thank you for making this a painless process in getting our trophies here from South Africa. I will recommend Coppersmith to anyone I know that might being bringing trophies into the country. You guys are simply the best!
I hope your company will see this email! I like doing business with people who exceed my expectations.
Ken Owen jr
Wow, it arrived this morning. Just spent the last two hours wrestling with bubble wrap. I am very happy and will be in a safari fog for weeks. Thank you very much for all of your help. This was a much easier process than I ever imagined. I look forward to doing this again in the future. You are on the top of my list for anyone who ever asks me how to do this right.
I would like to take this opportunity to thank you for your service and your professionalism in dealings with our Argentia order. I don’t feel like we could have done it without you. You can be rest assured Coppersmith will be my choice in matters of this nature as long as you are there.
My trophies arrived this morning in good shape. Two are already on the wall. The entire experience was a thrill I will remember for the rest of my life. Thank you, Every One who made it possible. I hope to see you in January. I will try to make both Dallas and Reno this year as well as our local SCI chapter dinner. I hope to see you along the way.
Over the past several weeks, I have been working with Chelsea Selle on importing two shipments of hunting trophies for my grandfather and myself. This process went very smoothly, and is one of the best experiences importing hunting trophies I have experienced in my 12 years of hunting abroad. Having struggled with importing trophies from Russia and the former Soviet Republics with other brokerage services, your operation – specifically with Chelsea – would be my first and best choice going forward. Chelsea answered my many questions promptly and courteously; and was a great resource. I have had a memorable experience working with Coppersmith, and hope to do business again with in the near future.
I returned home last night so I am here and excited to receive my crate.
Again, thanks to you and Coppersmith with your help getting my crate to the US and shipped out to my home.
“I have frequently used Michael’s services at Coppersmith – he is always fast to respond to questions and follows up relentlessly until your trophies are safe at home with you or your taxidermist!
I am pleased to announce that I have received my replacement trophies.
I am very happy with both the quality of the hides as well as the way that I have been treated throughout this entire situation.
I wanted to send out a special thank you to everyone involved in this unfortunate situation. The fact that both Moredou, Coppersmith, and Logwin stood behind me and worked hard to correct this matter speaks volumes for your companies as well as yourselves in ensuring that the issue was corrected.
Again, I thank all of you and if I could ever serve as a reference for anyone of your organizations, please don’t hesitate to call on me.
Now….back to S. Africa in August.
Trent M. Petti
The baby has arrived and the delivery was uneventful.
Thanks so much for all your attention to detail and your fine service. Rommell tells me all has arrived and will be leaving for my Utah taxidermist today or tomorrow.
I am returning to Africa next year and the hunters who are accompanying me will be using Coppersmith for sure.
Thanks again and maybe I will see you again at SCI convention next year.
Rommell, you are patient man dealing with all my questions. You guys need to keep Rommell on the job!
The purpose of this e-mail is to tell you how incredible Eveline Morales was when she handled my last shipment from Africa, she has taken care of several transactions for me and she has always gone over and beyond the call of duty but on the last one we had difficult complications that needed someone who cared and was willing to do whatever it took, she did that and more.
Tim’s crate of trophies arrived yesterday and he is very happy. He hasn’t yet unpacked the crate, but he keeps peeking into it and looks up with a huge grin on his face. The zebra skin is already on our fireplace hearth.
Thank you everyone for making this a smooth process!
Krista & Tim
“I have sent many clients to Michael for their overseas trophies importation , all with great results . He has been and continues to be a great asset to my companies extended services.” June 16, 2011.
“Michael, Is superb at taken care of all our Life-Threatening Youths Imports of their Dream Hunts: www.huntofalifetime.org . He is very pleasant to the family’s he works with, making that part of their Dream enjoyable.” April 18, 2011.
“Michael Lewis is excellent at processing international fragile freight. I have hired Michael multiple times to process shipments from Africa, New Zealand etc. He has never let me down. He is prompt, concise and dedicated to ensure a quality experience.” April 13, 2011.
“Michael Lewis is a high class operator and responds to queries and requests in a timely manor. He is knowledgeable of his industry and is reliable with good advise and guidance to first time clients.” March 22, 2011.
Rex Freight Rex Freight Forwarders
“Michael was a superb agent. He provided expert instruction every step of the way, was timely, consistent and had great ideas. I would like to have been able to hire him for my business! He was personable and represented his firm in a truly professional manner.” October 4, 2010.
“Michael is a personable person that goes the extra mile to get the best service and benefit for his client.I will use his services again whenever I have the need.Thank You, Gary Morris” October 4, 2010.
“I have known Michael R. Lewis for a year and 5 months, and at all times I have found Michael to be reliable, hard working, honest and to be help full when needed and communicates effectively.
I have no doubt that Michael will make a tremendous impact in any company.” August 2, 2011.
You are perhaps the most efficient, prompt, and responsive business person that I have ever dealt with …
Congrats and Thank you so very much…
I just want to say that I returned from a safari in South Africa in August and want to report that I had a tremendous experience with Out of Africa Safaris. [proprietor, Dawie Groenwald, PH Japi Horn] The accommodations at Out of Africa are second to NONE! The cabins, food, service and hunting opportunities were excellent. My PH was not only knowledgeable on the S.A. game, but he was fearless, protective and worked his butt off to get my son and me excellent opportunities to take trophy animals.
We took a large bag of trophies, from Nayala, Gemsbuk, Red Hardebeast, Bless Buck and impala. But the king of trophies was a 600+ pound full maned lion that I took on a foot hunt at Sandhurst Safaris, while my son videoed the hunt. Photos attached.
Not only was the hunt a huge success, but Coppersmith, your corporate sponsor, assisted me in getting my trophies back to the states and to the tannery in record time. Debbie at Coppersmith was awesome providing constant status and updates on the location of my trophies, getting the necessary permits and clearances, etc.
As an avid hunter throughout the world, I give my most sincere and highest recommendations to my safari outfitter, DEFINITELY my PH, and to Coppersmith for all their help. Please pass on my recommendations b/c too often the feedback is negative and mine is all positive. These professionals deserve the praise!
I have had the wonderful opportunity to use the Services of Coppersmith for
the importation of my trophies from my African safaris. I will be using
the same for my July 2011 safari.
In particular, I have worked with Eveline Morales in your LA office. What
a consummate professional she is. She adds to her excellent work with her
kindness, sincerity and attitude.
She has always kept me updated on all my shipments, she has always answered
every e-mail and returned every call promptly.
Short version is this: She is a joy to work with.
Here is an example: When it came time to pay for my freight bill and your
services, etc., she said “ So, may I give you the total?” After answering,
she said “May I now place those charges on your credit card?”
How many times have you personally dealt with representatives that simply
say “give me your card number”?
Eveline said “May I…” do this or that….. How refreshing !!!!!
I have several employees in my employ and I have used Eveline’s attitude in
Thank you to Coppersmith for the excellent service and especially Eveline
Randy Raymond Sr.
Dear Mr. Coppersmith
I hope this finds you well.
I have been a long time user and recommender of Coppersmith’s trophy import service. Over the years, Coppersmith Inc. has helped me as well as my clients clear our trophies with total precision. My most recent experience has been with Becky Fuentes, and I must say it has been a total pleasure to work with her. She is in process of unraveling a complex issues emanating from the Central African Republic where my trophies along with those of other hunters have been trapped for two years. The prospect of now getting them in our hands is being helped in no small part by Becky.
By way of background, extracting the trophies from C.A.R. has been very difficult. The outfitter had abandoned his responsibilities and fled the country. We worked diligently and patiently to get them legally cleared for export and shipped. Those who finally helped us on the C.A.R. side did the best they could, but much of the documentation required was not actionable or missing. It has been very heartening to deal with a professional who really cares.
My experience with Becky reminded me why I always choose Coppersmith, particularly in Dallas, and always recommend Coppersmith to my clients. Never has there been a problem, and, more importantly, people have remarked positively about the service provided. Becky has been so great to deal with- communicating step by step and working hard to help us navigate clearance. I consider her attitude and careful process to be exemplary, and just wanted to thank you for hiring people like Becky Fuentes.
Thank you and best regards,
Founder and President
Henley & Delamere Adventuring
Ladies and gents. You probably know from your tracking processes that my two trophies arrived at my Colorado, U.S.A. address last week in fine shape. I simply wanted to express my extreme satisfaction with your professionalism along each step of the way from outfitter/guide to taxidermist to logistics company to customs brokers on U.S. end.
They are magnificent and have already drawn “Oohs and Aahs” from fellow hunters in the neighborhood.